Setting KPIs

In local government, setting effective Key Performance Indicators can be transformative, ensuring your team’s work is directly aligned with community goals and organisational priorities. KPIs are usually established as part of a performance plan, articulating the specific deliverables to be achieved in a year ahead. They need to be considered alongside the organisation’s val...

​In local government, setting effective Key Performance Indicators can be transformative, ensuring your team’s work is directly aligned with community goals and organisational priorities. KPIs are usually established as part of a performance plan, articulating the specific deliverables to be achieved in a year ahead. They need to be considered alongside the organisation’s va...