Trade Waste Officer | Tablelands Regional Council | Atherton
Download the Candidate Information Pack for this role. Click Apply Now to submit your application.
About the Role
Joining Tablelands Regional Council as a Trade Waste Officer, you'll play an important role in building positive relationships through the delivery of the best customer experience.
Responsible for being a key touch point for business customers, you will monitor trade waste discharges, negotiate trade waste permits and assist in the resolution of non-compliant cases. You will efficiently respond to customer enquiries, especially through face to face interactions and provide specialised services and advice to trade waste customers to ensure all conditions are addressed within the customer permits. This is an ongoing, permanent part-time opportunity.
To be successful in this role, you will be an enthusiastic individual who has a strong customer service focus, ability to resolve customer issues whilst recognising and supporting business customers who may be vulnerable or in hardship.
Benefits of the Role
- Flexible hours/days
- Training and development provided
- Work independently
About the Person
The successful candidate will have:
- A positive outlook, with an ability to support others and demonstrate cultural behaviours that align with Council's values
- Ability to identify and easily adapt to changing priorities and processes to keep up with business and customer demand
- The ability to prioritise and achieve deadlines
- Strong interpersonal skills to liaise with all levels of the business and our customers and understand both the organisational and customer needs
- Knowledge & experience in trade waste acceptance criteria or the ability to acquire that knowledge
- Previous Wastewater Industry or Plumbing experience (desirable).
Working and living in the Region
The Tablelands Regional Council serves a community of 25,000 and is located in Atherton, in Queensland. The council is a progressive organisation whose key strategic goals include enabling strong economies, vibrant communities, smart centres and long-term planning towards Council 2050.
Located in Far North Queensland, about 100 kilometres west of Cairns International Airport, the Tablelands is an area of outstanding natural beauty that ranges from tropical rainforest to the Gulf Savannah. The region has endless opportunities to explore and a year-round great climate attracts those who enjoy outdoor adventure sports and leisure pursuits.
Situated one-hour drive west from Cairns at an altitude of 1,100 metres, the Atherton Tablelands is a treasure trove of natural wonders and gourmet delights. Shaped by volcanic activities, the diversity of this rural landscape is quite impressive, featuring lush mountains, green valleys, sparkling lakes and streams, spectacular waterfalls, endless plains, grassy savannahs and pockets of ancient World Heritage listed rainforest.
Here the temperatures and humidity are generally lower, farming thrives and wildlife abounds. Among the rolling hills dairy cattle graze on green pastures and farms grow tea, coffee, nuts, corn, vegetables and flowers for local and export markets. People who choose to live here are united by community, culture and heritage, their love of nature, and the abundant wildlife. There are great schools, excellent medical facilities and Atherton is close access to an international airport.
How to Apply
Apply with a covering letter addressing the Position section of the information pack.
Applications close: 5.00pm Monday 7 October 2019